Reach Out to 1.3 Billions of Global Users With Hyper-Personalized Messages They Won’t Ignore
Viber’s RICH messaging feature enables you to add your brand’s name, logo, address, phone number and web link in your sender ID, so your users get to know you better. You can also authenticate your brand with a Blue Tick to reassure users that they aren’t receiving spam.
Viber is the only messenger which offers you wide range of feature so you can engage, onboard, entertain, inform and grow your customer base in single messenger channel. This truly gives brands flexibility to be creative to keep their customers hooked.
Business Searchability
Communities
Image Ads
Chat Bots
Video Ads
Message Time-Stamps
Did you know that Viber is not just richer in content, but is also 3X cheaper than your average SMS? Also, you only pay for delivered messages. edna ensures higher delivery rates through SMS fallback mechanism, in case your customer fails to receive an incoming Viber message. ——You can activate this feature by setting a timeout period for your Viber message, during which time if delivery status is not received, an SMS gets triggered to be sent to the customer.
With edna’s API for Viber for Business all end-to-end communication happens in encrypted format over HTTPS. What’s more, service messages can only be viewed by the end user’s device — Viber can’t access any of your messages. All Viber servers are hosted on a secure virtual private cloud on Amazon Web Services. Also, it whitelists only a number of IPs for each business; no domains are allowed. Its PUSH notifications serve only to notify the user without displaying the actual message. edna solutions comply with all the laws and follow industry best practices, which makes it one of the most secure messaging channel solutions ever!
Tell us about your business specific needs and challenges and we will explore how our solution can help you achieve business success.