Unlock the Benefits of Digital Communication Platforms in Providing Patient Care
Provide e-health services to patients
Book and manage appointments
Offer better customer service for patients
Take Your Healthcare Customer Service to the Next Level With edna Platform and Chat Center
Send bulk healthcare messages securely on multiple channels via the edna platform. Centralize all conversations with your patients in a single intelligent interface with edna’s chat center.
Use Digital Platforms for a Wide Variety
of Healthcare Use Cases
Manage Appointments and Payments
Enable your patients to book or reschedule first-time appointments or follow-up visits based on available time slots. Help them pay online directly on the app.
Offer Online Consultation Option
Make your patients’ lives easier by helping them virtually consult doctors at your clinic or hospital. Patients can chat with doctors directly, share information and photos related to health issues, and receive care in real time. Help them take valuable second opinions by sharing scan reports with other doctors to arrive at an accurate diagnosis.
Share Lab Reports and Prescriptions
Share reports of non-sensitive tests done by a patient at your hospital or clinic on digital platforms. These include sharing images, pdfs, and other formats of files.
Send Out Health Alerts
Disseminate information ranging from general FAQs to personalized alerts related to eligibility for receiving vaccinations, share information on following COVID-19 protocols, and more via messaging.
Manage Online Ordering of Medicines
Help your elderly patients to place orders for specialty medicines for chronic diseases such as diabetes, BP, etc. on messaging apps. They can simply share prescriptions with your pharmacy and schedule medicine deliveries to their homes.
Connect With Different Industry Stakeholders
Equip your sales staff to communicate directly with pharmacies, clinics, and hospitals to collect purchasing requirements, conduct follow-ups about re-stocking of medicines, and share invoices and contracts via two-way communication on WhatsApp.
Why Our Clients Trust Us Over Others
99,5% of messages delivered
Ready-made integrations with other systems and quick connection of chatbots
Accurate and detailed reporting