• Products
    • Outreach
      • Unified Cloud Messaging Manage omnichannel messaging campaigns
    • Engagement
      • Chat Center Enable customer service agents to manage multichannel communication
      • Intelligent Virtual Agent Use software that can automate conversations with customers
      • Chat SDK Leverage web and in-app chat modules/widgets
    • Channels API
      • WhatsApp Business Platform Leverage WhatsApp to meet customers on their preferred channel
      • Viber for Business Use Viber’s two-way, rich messaging capabilities to power customer conversations
      • Apple Messages for Business Elevate customer support for all Apple users
      • Push Messaging Boost app engagement with timely, personalized messages that drive customers to take desired actions
      • SMS Send time-sensitive messages on a channel that all mobile devices support
  • Solutions
    • Retail & E-commerce Grow your retail brand with personalized messaging solutions
    • Education Increase enrollments and reduce churn
    • FMCG Stand out with digital promotions, automated order tracking, 24×7 customer support
    • Real Estate Promote listings of properties digitally, answer queries, and boost sales
    • Healthcare Redefine healthcare delivery for patients and providers
    • Automotive Improve conversions of your auto business with digital platforms
    • Banking Serve a wide variety of use cases for banking and insurance customers
    • HORECA Increase customer loyalty through online bookings, exclusive discounts, timely alerts
  • Partners
  • Resources
    • Whitepapers Read our insightful white papers for in-depth analysis of diverse topics related to digital communications
    • Articles Get the lowdown on a variety of hot-button topics on CX
    • Case-studies Find out how our customers are benefitting from our market-leading digital communication solutions
    • Documentation
  • Company
  • Contact Us
  • English
  • Indonesia
  • English
  • Indonesia
Contact Us

Resources

All Articles White Papers Case Studies
#CustomerExperience #BestPractices #ChatBots #ContactCenter #Logistic #Push #Retail #Education #Trends2022 #WhatsAppBusiness #CX #DigitalCommunication #AutoIndustry #HealthCare #Restaurants #Viber

Articles

Don’t Have a WhatsApp Widget? You Are Missing Out on THESE Benefits!
WhatsApp Business API – A Quick Guide to Using It for Your Business in 2023!
Why Improving Agent Experience is Critical to Enhancing Customer Experience
#CustomerExperience
Show More

White Papers

The Retailer’s Quick Guide to Customer Acquisition Using Powerful Communication Tools
SMART Communication Tools – Are They the Answer to BFSI Enterprises’ Many Challenges?
A Quick Guide to Getting Your Business Mobile-Ready for Today’s Digital Natives
Show More

Case Studies

M.Video Leverages edna Chat Center and Chatbots to Manage Cross-Channel Communication
#ChatBots#ContactCenter#Retail
edna’s WhatsApp Business API Solution Helps Major Furniture Retailer First Furniture Hypermarket Boost Sales on Its Website
#Retail#WhatsAppBusiness
Contact Centers of Top Healthcare Player Medscan Group Boost Productivity and Improve Patient Satisfaction by Using edna’s Chat Center Solution
#WhatsAppBusiness#HealthCare
The heart of digital communications
Products
  • WhatsApp Business
  • Apple Business Chat
  • Viber for Business
  • Web & Mobile App Chat
  • Unified Cloud Messaging
  • SMS
  • Push
  • Chat Center
  • Intelligent Virtual Agent
Solutions
  • Retail & E-commerce
  • Healthcare
  • Banking
  • Education
  • FMCG
  • Real Estate
  • Automotive
  • HoReCa
Connect with Us
  • [email protected]
  • Contact Us Form
linkedin youtube
© edna 2023
All rights reserved
Privacy Policy