Connect with customers on their most favored messenger with WhatsApp Business API powered by edna.
Create your company’s branded profile with helpful information like office address, business description, email address and website. With green verified profile mark and brand logo establish brand trust.
WhatsApp offers multiple benefits to businesses and it’s customers alike resulting in communication convenience. It provides businesses a non-intrusive platform to reach customers in the environment they are accustomed to.
Outbound messaging
Global reach
Any phone number
Message automation
Pay for delivery
Direct system integrations
Two-way communication
Free chat messages
Which data points will you have visibility into?
Each time a user messages you on WhatsApp after clicking on your Facebook ad that clicks to WhatsApp, edna not only sends you an instant notification but also populates the key data which empowers your agents to understand where your customers are coming from and respond to their needs in a better way. It’s a shot in the arm for your omnichannel strategy. And the best part? We don’t charge you anything extra for this added functionality!
The headline of the ad
The body copy (text) of the ad
The Facebook ID of the post or the ad
The type of source — whether it is a post or an ad
The URL of the ad or the post
The user’s WhatsApp number
When you opt for our WhatsApp Business solutions, we help you at every stage of launch process. We champion ourselves in providing hassle free experience for our customers, as so we have created a streamlines process of only four steps to get you started.
- Create Facebook Manager profile
- Register your official WhatsApp Business account, phone number, and message templates
- Fill up your business information and launch your WhatsApp Business profile
- Link edna’s WhatsApp Business API to your system.
Tell us about your business specific needs and challenges and we will explore how our solution can help you achieve business success.