WhatsApp Business API – Stay Connected With Millions of Customers Globally

Connect with customers on their most favored messenger with WhatsApp Business API powered by edna.

Prioritize convenience in customer communication
Take your WhatsApp business customer service to the next level by using buttons to offer easy to reply options to users. WhatsApp allows up-to three ‘Quick Reply’ buttons which allow customers to return simple text message and upto two ‘Call-to-Action’ buttons to allow customers to call a phone number and visit webpage.
Added advantages offered by WhatsApp Business
WhatsApp offers multiple benefits to businesses and it’s customers alike resulting in communication convenience. It provides businesses a non-intrusive platform to reach customers in the environment they are accustomed to.
Outbound messaging
Global reach
Any phone number
Message automation
Pay for delivery
Direct system integrations
Two-way communication
Free chat messages


Get started with WhatsApp Business in four easy steps
When you opt for our WhatsApp Business API, we help you at every stage of launch process. We champion ourselves in providing hassle free experience for our customers, as so we have created a streamlines process of only four steps to get you started.
- Register your official WhatsApp Business account, phone number, and message templates
- Fill up your business information and launch your WhatsApp Business profile
- Link edna’s WhatsApp Business API to your system.
What’s the WhatsApp Business Pricing Model like?
WhatsApp Business API has a conversation-based pricing model. A conversation includes all messages delivered in a 24-hour session. The cost per conversation varies by country or region. A conversation starts when the first business message in a conversation is delivered, either initiated by the business or in reply to a user message. Your first 1000 conversations each month will come free of cost, so your business can test out how your customers are reacting to these experiences before having to pay for them. Free-tier conversations can be business-initiated or user-initiated. Also, conversations will not be charged when users message a business after clicking on a Click-to-WhatsApp Ad button or a Facebook Page CTA. In such cases, the first conversation session will be free of cost. Another great aspect of this pricing model is that there is no limit to the number of free follow-up messages within the 24-hour conversation window.
Tell us about your business specific needs and challenges and we will explore how our solution can help you achieve business success.