Equip Customers to Reach Out With Queries
Create a digital platform for your customers to reach out easily in case of queries like property prices, loan eligibility, etc. Deploy bots to send auto replies to routine queries in real time. Enable them to send relevant documents via trusted platforms like WhatsApp, ABC, and Viber. Help them with added information about movers and packers, property lawyers, etc. to create a sense of trust and confidence. Reply to customer queries outside of business hours.