Grow Your Food & Beverage Business With edna!
Create Unwavering Customer Loyalty Through Robust Online Ordering, Personalized Menus, Automated Restaurant Bookings, Exclusive Discounts and More

edna
The Go-To Solution for All Your Customer Communication Needs



Ensure Post-Covid Safety by Leveraging Digital Communication
In the new post-covid world, ensuring safety of your employees and consumers is critical. So is not losing touch with consumers. edna helps you connect directly with end consumers over messengers and run effective promo campaigns. You can share updates on opening hours, menus, new seating rules, contactless payment methods, and more over messenger.

Create Quick, Convenient Booking and Payment Options
Increase sales by encouraging customers to book a table, order take-away, and make payments by simply using the chat option in messenger. There’s no need for them to even download your app.

Strengthen Bonds Through Loyalty Programs
Enrol customers to loyalty programs via live chat on messengers. Share loyalty point updates and information on redemption options, collect customer feedback, and do more – all over chat. Offer digital loyalty cards they never need to worry about misplacing, increasing usage.

Orchestrate Intelligent Communication-Automation with edna
FMCG Brands
Make Promotions A Success by Leveraging Messenger
Encourage users to participate in promotions by filling up details in messenger itself – deploy chatbots to guide them at each step. Connect messenger APIs directly to your systems to automate data processing of participation code, product purchase receipts, and participant details. edna also helps you collect structured data on multiple parameters and even offers intelligent dashboards to help you easily evaluate the performance of your campaign.
Delight Foodies With Personalized Offers!
Get more bang for your marketing buck by sending customized offers directly to your consumers’ mobiles on their most consumed channels. Take it a step further by automating the segmentation and distribution of messages based on your customer’s location, product consumption, and so on.
Restaurants
Increase Table Turnover With Automated Bookings Over Chat
Integrate edna with your restaurant’s reservation system and deploy chatbots to take advance bookings, send confirmation messages, and even alert users about upcoming bookings. This will not just help to optimize your table turnover, but will also free up staff so they can focus more on seated guests.
Drive Up Sales Effectively With Online Food Ordering
Scale up business quickly by enabling customers to order food and pay for it over chat itself. Streamline the end-to-end ordering process – from menu selection to payment (using Apple Pay or Google Pay) – over chat by integrating edna with your POS system. This will not just save you time, but also reduce human errors and labor costs.
90% increase in NSAT

Tell us about your business specific needs and challenges and we will explore how our solution can help you achieve business success.