Boost Your FMCG Brand’s Growth With Digital Tools
Increased conversions
SKU turnover tracking
Category performance monitoring
Great ROI
Increased customer loyalty and retention
Increase NPS
Take Your FMCG Customer Service to the Next Level With edna Platform and Chat Center
Send bulk FMCG messages securely on multiple channels via the edna platform. Centralize all conversations with your customers in a single intelligent interface with edna’s chat center.
Use Digital Platforms for a Wide Variety
of FMCG Use Cases
Delight Foodies With Personalized Offers!
Get more bang for your marketing buck by sending customized offers directly to your consumers’ mobiles on their most consumed channels. Take it a step further by automating the segmentation and distribution of messages based on your customer’s location, product consumption, and so on.
Track Orders Online
Make it easy for your customers to track the status of their orders online, leave specific instructions with the restaurant staff, find out who the delivery guy is and how afar they are.
Make Promotions A Success by Leveraging Messenger
Encourage users to participate in promotions by filling up details in messenger itself – deploy chatbots to guide them at each step. Connect messenger APIs directly to your systems to automate data processing of participation code, product purchase receipts, and participant details. edna also helps you collect structured data on multiple parameters and even offers intelligent dashboards to help you easily evaluate the performance of your campaign.
Want to boost your FMCG brand’s sales and customer support with advanced digital communication tools? Get in touch!
Tania Mendes
Push Marketing
Being digitally available to our customers using edna’s solutions helped us increase our brand awareness. We could keep our customers informed about new products, promotions, exclusive deals, and more. As a result, our company became recognizable. Also, using features like segmentation for our WhatsApp and Push messaging, we could send targeted messaging campaigns that were useful for a particular set of customers.
Why Our Clients Trust Us Over Others
99,5% of messages delivered
24/7
platform availability
Ready-made integrations with other systems and quick connection of chatbots
Accurate and detailed reporting
Want to outperform your FMCG peers with next-level digital communication?