Differentiate Your FMCG Brand With Digital Communication Solutions

Maintain a regular digital relationship with your customers – run digital campaigns, help customers track orders, provide 24×7 customer support, and more

Boost Your FMCG Brand’s Growth With Digital Tools  

Increased conversions

SKU turnover tracking

Category performance monitoring

Great ROI

Increased customer loyalty and retention

Increase NPS

Take Your FMCG Customer Service to the Next Level With edna’s Omnichannel Communication Solutions

Send bulk FMCG messages securely on multiple channels via the edna’s Unified Cloud Messaging solution.

Centralize all conversations with your shoppers in a single intelligent interface with edna’s Chat Center

Use Digital Platforms for a Wide
Variety of FMCG Use Cases

Delight Foodies With Personalized Offers!

Get more bang for your marketing buck by sending customized offers directly to your consumers’ mobiles on their most consumed channels. Take it a step further by automating the segmentation and distribution of messages based on your customer’s location, product consumption, and so on.

Track Orders Online

Make it easy for your customers to track the status of their orders online, leave specific instructions with the restaurant staff, find out who the delivery guy is and how afar they are.

Make Promotions A Success by Leveraging Messenger

Encourage users to participate in promotions by filling up details in messenger itself – deploy chatbots to guide them at each step. Connect messenger APIs directly to your systems to automate data processing of participation code, product purchase receipts, and participant details. edna also helps you collect structured data on multiple parameters and even offers intelligent dashboards to help you easily evaluate the performance of your campaign.

Want to boost your FMCG brand’s sales and customer support with advanced digital communication tools? Get in touch!
Tania Mendes
Push Marketing
Being digitally available to our customers using edna’s solutions helped us increase our brand awareness. We could keep our customers informed about new products, promotions, exclusive deals, and more. As a result, our company became recognizable. Also, using features like segmentation for our WhatsApp and Push messaging, we could send targeted messaging campaigns that were useful for a particular set of customers.

Why Our Clients Trust Us Over Others

99,5% of messages delivered

platform availability

Ready-made integrations with other systems and quick connection of chatbots

Accurate and detailed reporting

How to Make Loyalty Programs Successful in the Digital Age
Want to outperform your FMCG peers with next-level digital communication?