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Articles

Digital Marketing Trends for 2025!
#BestPractices
How Brands Can Navigate Post-Holiday Season Challenges With WhatsApp Templates
#BestPractices#WhatsAppBusiness
Decoding WhatsApp’s Blue Tick Badge: What It Means for Users
#WhatsAppBusiness
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White Papers

Push the Boundaries of Customer Engagement With Push Notifications
The Retailer’s Quick Guide to Customer Acquisition Using Powerful Communication Tools
SMART Communication Tools – Are They the Answer to BFSI Enterprises’ Many Challenges?
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Case Studies

edna Helps Premier Tour Operator Leverage Multilingual Marketing With Its WhatsApp Business Solution
#WhatsAppBusiness#DigitalCommunication
Mercedes Benz Iraq Transfers 85% of Its Customer Conversations to Non-Voice Digital Channels With edna
#ContactCenter#WhatsAppBusiness#AutoIndustry
How Viber Business Messages and Chat Center Help to Increase Online Engagement at IQVIA
#ContactCenter#Viber
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Podcasts

CX Beats: CX Tips Other Industries Can Learn From Retail Sector
CX Beats: Push Notifications. How to Make Them Work For Your Business Every Time
CX Beats: How SMBs can digitalize their customer communication
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