Functionality Description of edna Pulse

Gaining access to the edna Pulse system enables its users to organize interactions with their clients/addressees through various communication channels:

• WhatsApp Business API
• Viber Business Messages
• SMS
• Push

Gaining access to the Personal Account allows users to use the following functionality:

• Create and modify custom message templates;
• Register message templates with telecom operators;
• Create and manage mass mailings of messages, including setting up mailing rules and selecting mailing recipients;
• Create and manage message delivery and reservation rules;
• Manage the audience: mass loading of clients and segmentation (tagging) of the audience;
• Manage clients: create clients, manage client variables and attributes;
• Receive reporting: report on mailings and messages, uploading reports;
• Create applications for connecting an additional communication channel.clients/addresses