businesses across the globe have an active WhatsApp Business Account
people worldwide use WhatsApp
to communicate
people message WhatsApp for Business accounts daily
most popular platform for customer service and customer communication
open rate ensures that your messages to customers will be noticed
deliverability guarantees that no important information will be missed
We know all patient data is highly sensitive, so WhatsApp uses end-to-end encryption, which means nobody except the sender and recipient can read messages
Make sure users have explicitly consented to receiving personal data related to their health status on WhatsApp before you share any confidential information.
We believe in ensuring patient confidentiality,
so all the information can be easily deleted if the patient requests it
Get an estimate of your monthly WhatsApp conversational costs with our online calculator. Please note we charge a flat monthly fee in addition to conversation-based pricing. Your first 1000 conversations will come free of cost, so your business can test out how your customers are reacting to these experiences before having to pay for them. To learn more, contact us today!
Enable your patients to book or reschedule first-time appointments or follow-up visits based on available time slots
Disseminate personalized or bulk alerts – appointment reminders, eligibility for receiving vaccinations, and more via messaging.
Share reports of tests done by a patient at your hospital or clinic on WhatsApp. These include sharing images, pdfs, and other formats of files.
Enable patients to initiate dialogue and answer patient questions related to clinic location, working hours, doctor availability, etc.
From opening your account and getting your HSM templates registered to offering consultation on use cases to increase customer opt-ins and engagement, we’ve got you fully covered
We work together with you to quickly resolve queries and offer lower SLA timings for support queries
We get you up and running in no time so you can start engaging with customers on WABA
We are competitively priced to ensure you get more bang for your buck
edna, a leading digital communication solutions provider, is revolutionizing the way organizations connect and converse with consumers. For more than 15 years, we have been providing advanced communication technologies to 500+ global enterprises to help them orchestrate streamlined, programmatic communications over emerging digital channels.
We are a strong team of 200+ employees headquartered in Cyprus with regional offices in Indonesia and Russia.
