businesses across the globe have an active WhatsApp Business Account
businesses across the globe have an active
WhatsApp Business Account
people worldwide use WhatsApp
to communicate
people worldwide use WhatsApp
to communicate
people message WhatsApp for Business accounts daily
people message WhatsApp for Business
accounts daily
most popular platform for customer service and customer communication
most popular platform for customer service
and customer communication
open rate ensures that your messages to customers will be noticed
open rate ensures that your messages to
customers will be noticed
deliverability guarantees that no important information will be missed
deliverability guarantees that no important
information will be missed
Get an estimate of your monthly WhatsApp conversational costs with our online calculator. Please note we charge a flat monthly fee in addition to conversation-based pricing. Your first 1000 conversations will come free of cost, so your business can test out how your customers are reacting to these experiences before having to pay for them. To learn more, contact us today!
Connect with your whole database of customers at lightning speed; receive quick responses
Establish a direct communication flow from your existing CCM and CRM systems to the end-user’s WhatsApp, giving customers a seamless experience of continuous conversation at one place
Automate routine conversations with users and minimize response time with auto replies
Enable users to initiate dialogue; deploy live agents or bots to provide live customer support and query resolutions
From opening your account and getting your HSM templates registered to offering consultation on use cases to increase customer opt-ins and engagement, we’ve got you fully covered
We work together with you to quickly resolve queries and offer lower SLA timings for support queries
We get you up and running in no time so you can start engaging with customers on WABA
We are competitively priced to ensure you get more bang for your buck
edna, a leading digital communication solutions provider, is revolutionizing the way organizations connect and converse with consumers. For more than 15 years, we have been providing advanced communication technologies to 500+ global enterprises to help them orchestrate streamlined, programmatic communications over emerging digital channels.
We are a strong team of 200+ employees headquartered in Cyprus with regional offices in Indonesia and Russia.
